PRIVACY POLICY

1. Introduction

Level Gripper Shop ("we", "us", "our") is committed to protecting your personal privacy. This privacy policy describes how we collect, use, and protect your personal data when you use our website and services. If you have any questions about this policy, you can contact us at:

Email: info@levelgripper.com
Phone: +46704536451
Address: Fodervägen 3A, 61690 Åby, Sweden

2. What Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, shipping and billing address.

Payment Information: Credit or debit card details, payment history.

User Data: IP address, browser settings, cookies, and other data collected via our website.

Order History: Information about your previous purchases and preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

To process and deliver your orders.

To provide customer service and support.

To send newsletters and marketing materials (with your consent).

To improve our website and personalize your user experience.

To comply with legal requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Performance of a contract: To process your orders.

Consent: When you subscribe to newsletters or accept cookies.

Legal obligations: To comply with laws and regulations.

Legitimate interests: To improve our services.

5. How Long We Store Your Data

We retain your personal data for as long as necessary for the purposes outlined in this policy or as required by applicable laws and regulations. For example:

Contact information and order history: Up to 7 years for accounting purposes.

Marketing data: Until you unsubscribe or request deletion.

6. Sharing Your Data

We only share your data with third parties when necessary:

Payment Providers: To securely process payments.

Shipping Services: To deliver your orders.

Analytics Tools: e.g., Google Analytics, to analyze and improve our website.

We never sell your data to third parties.

7. Cookies and Tracking

We use cookies to:

Improve the functionality of our website.

Analyze traffic and user behavior.

Provide personalized offers.

You can manage your cookie preferences via your browser settings.

8. Your Rights

As a user, you have the right to:

Request information about the data we hold about you.

Request corrections to inaccurate data.

Request deletion of data (in accordance with applicable law).

Object to the processing of your data for direct marketing purposes.

Receive a copy of your data in a machine-readable format (data portability).

To exercise these rights, contact us at info@levelgripper.com .

9. Security

We take technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes encryption, secure data transfers, and restricted access to stored data.

10. International Data Transfers

If your data is transferred to a third country outside the EU/EEA, we ensure that this is done in compliance with applicable laws and regulations, such as through standard contractual clauses or other safeguards.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page, and we recommend that you review the policy regularly.

Last updated: 12-01-2025

12. Contact

If you have any questions about this policy or wish to exercise your rights, please contact us:

Email: info@levelgripper.com
Phone: +46704536451
Address: Fodervägen 3A, 61690 Åby, Sweden